Tixera plugs into your existing inbox, learns your product from your docs, and starts resolving tickets autonomously. No migration. No enterprise contract. No $50K setup fee.
80% of support volume is the same 20 questions asked 500 different ways. Humans shouldn't spend their days copy-pasting knowledge base articles.
Want AI support? Most vendors require you to migrate your entire stack to their platform first. That's a 3-6 month project before you resolve a single ticket.
Sierra charges $50K+. Intercom requires their $39/seat platform. Zendesk layers AI as a premium add-on. None of them built for a 5-person startup.
Forward your support email to Tixera, or connect via API. Works with Gmail, Outlook, or any IMAP inbox. No helpdesk migration.
Upload your knowledge base, FAQs, product docs, or past ticket history. Tixera learns your product, your tone, your policies.
Tixera handles routine tickets end-to-end. Escalates edge cases to your team with full context. Gets smarter with every interaction.
| Product | Pricing | Requires Migration? | Built For |
|---|---|---|---|
| Sierra | $50K - $200K+/yr | Custom implementation | Enterprise B2C |
| Intercom Fin | $0.99/resolution + platform | Yes, Intercom required | B2C on Intercom |
| Zendesk AI | Per-agent + AI add-on | Yes, Zendesk required | Enterprise |
| Ada | Enterprise contracts | Enterprise onboarding | Large enterprise |
| Tixera | SMB-friendly | No. Works with any inbox. | SMBs and startups |
Not every company can afford a 10-person support team. But every company deserves one that works 24/7, never forgets a product update, and actually gets better over time. Tixera is that team, condensed into one autonomous employee.